Qualisports Warranty Policy

We sourced Qualiebikes from reliable suppliers like Samsung, KT, Wuxing, and the Dahon supplier system. If you have any problems, our warranty policy is as follows:

Qualisports Bike frames and forks are warranted by the manufacturer to be free from defects in materials and workmanship. 

This includes a 5 year warranty on the frame and fork.

Battery warranty: All Qualisports E-bike batteries come with a 2 year warranty (Battery cycle lifetime is between 600 - 800 cycles and depends on environmental conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect).

Consumables such as tires, tubes, saddles, grips, brake cables, pedals and chains are not covered. 

All other components and add ons such as racks will have a one year warranty (Carry bags have no warranty). Please do note the limit of racks is 25KGs

PLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY.

Warranty is valid in the United States only.

THIS WARRANTY DOES NOT COVER: 
Normal wear and tear
Improper assembly
Improper follow-up maintenance
Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold
Damage or failure due to accident, misuse, abuse, or neglect (such as the battery)